Informing about Financial Support

Informing about Financial Support

Informing about Financial Support

As the hardships of Coronavirus make themselves felt across Australia, both tenants and landlords can expect to have to share the load. First National Real Estate is doing everything it can to make access to government support as easy as possible.

Tenants who have lost their job

If a tenant has lost their job and is concerned about falling into arrears, we are asking them to:

  • Immediately email their property manager
  • Apply for financial assistance from Centrelink
  • Speak to energy providers for assistance and payment plans
  • Read the Australian Government Department of Social Services FAQ
  • And, as a last resort, discuss the possibility of making a payment agreement with the landlord


The financial support on offer from government and other alternatives includes:

  • The Coronavirus Supplement - $550 per fortnight to new and existing income support recipients from 27 April 2020 for six months
  • The two Economic Support Payments - $750 available to Social Security and Veterans Income Support recipients, Farm Household Allowance (FHA) recipients, Family Tax Benefit recipients & holders of Pensioner Concession Cards, Commonwealth Seniors Health Cards & Commonwealth Gold Cards (Second round of payments on July 10)
  • Crisis Payment – For students and those in financial hardship and needing to self-isolate, we’re encouraging contact with Services Australia so they can be granted a ‘Major Personal Crisis’ exemption, without having to provide evidence such as a medical certificate.
  • Assistance directly from utilities providers
  • Additional state & territory government emergency support initiatives

While it’s impossible to predict every challenge our customers will face in the coming months, our intention is to work through each specific challenge with the goal of securing tenancies and assuring continuity of rental payments.

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