Maintenance Request

Repairs for rental properties are a landlord responsibility, but if the tenant or resident caused the damage, the landlord can ask them to arrange or pay for repairs. Set procedures must be followed when dealing with urgent or non-urgent repairs. Tenants must continue paying rent even when they are waiting for repairs to be done.

It is important for all parties to take note of any phone calls reporting the need for repairs and where possible communicate information about repairs in writing, and to keep copies for future reference.

You can lodge your maintenance requests via our Web Page here.