I would just like to comment on the service given by Alana Owen.
I rang her late on Saturday morning in urgent need of a copy of rates etc as I am in Perth at the moment and unexpectedly need these. I asked the questions of her and she was so understanding. She warned me that she may not have access to everything but she would do her best. I thought “no problem…I’d be lucky to get anything on a Saturday morning!”
Imagine how impressed I was when an hour later I went to my computer and everything I needed was there. If this is an example of her office skills I would highly commend her. She went over and above her job and left an extremely happy client which reflects directly on your business.
I'm writing to thank you all for your top quality service and management while you managed both the rental and the sale while I am overseas. It was a relief to be able to trust your skills and integrity. Thank you to all your team.
Thanks Amanda - as always one quick email and I get the answer straight away. Your correspondence expertise is a real strong point with me and makes it lovely to work with you. I really appreciate it.
Lynette is outstanding. Always well organised, pleasant and she thinks ahead. Awesome to know we can leave our property in her hands.
Being a new and inexperienced landlord and having my investment property managed by the team at First National has been such a pleasant and stress free experience, so far.
As I am also a current tenant with First National Real Estate it is interesting getting to experience both sides as a landlord and a tenant & it’s good to know that the same level of great service is being delivered.
Special thanks to my Property Manager Lynette Pope who is so thorough and hard working, I appreciate you. Thanks First National Real Estate Broome.
Having involvement with rental properties in numerous locations and actually being a tenant we can see both sides of the picture, First National Broome provides hands down the best service of any that we are and have had dealings with.
That is why First National will be my first choice of property manager always when it comes to property management in Broome. Even as a departing client your customer service was un-wavering. Thanks you so much.
Thank you for your time and effort over the last few weeks , it's been greatly appreciated, your doing an excellent job in managing my property
I should apologise that I haven’t written this sooner but we just wanted to say thank you for all the years you have looked after Barnsley Place. It is rare in Broome to have an agent such as yourself who has attention to detail and is able to juggle all the demands on your time. We know that your job is very busy and we appreciate all you’ve done for our property over the years.
Well done Kat for your attention to detail and getting things sorted. I have just viewed the property photos and am impressed as everything is looking great . Couple of maintenance tasks we will sort asap. I would say in the ten + years that house has been leased out that property has never looked so good. Mandy & I fully appreciate and respect all the work that everyone involved has done to get that place to that standard.
I recommended First National when clients ask about which Real Estate is the best in town to use. I've heard people come back & say that you are the best they have dealt with too. Thanks Tenant Mandie
Linda has been exceptional in her service as an employee of First National Real Estate. As tenants of De Marchi Road, we received attentive, realistic and above all punctual responses to our requests for assistance through the last wet season. Linda also was empathetic, courteous and respectful of our personal need to move to Perth for medical reasons. This is a seemingly and exceptionally rare quality in people especially those who like Linda are under the pump to expedite a demanding role. Please pass on our personal congratulations to Linda for her professional acumen.
I would like to pass on to Management how exceptional Vicki's professionalism & communication was during my period of tenancy.
And by the way, I'm really impressed with how you clarify information and present it to me, it's all very clear. Much better than many real estate managers I have dealt with. Thank you