Frequently Asked Questions

How do you arrive at my property’s weekly rental value?
To achieve the maximum rental return in the shortest possible time we consider demand, current availability of competing properties and factors such as location and features.

What if I’d like a higher figure?
We’re happy to try for that figure as long as you’re comfortable that your property may be vacant  longer as a result.

How will my property be marketed/advertised?
Our aim is to lease your property at the highest possible rent to the most suitable tenant with a minimal vacancy period. As part of our strategy we like to commence marketing a property for lease approximately three weeks before it is available to minimise any vacancy period between tenancies. All properties for lease are advertised on approximately 15  different websites including popular portals such as realestate.com.au; reiwa.com. au; broomerealestate.com.au; and domain.com.au. Each property has a comprehensive description outlining the features. Along with internet advertising your property is promoted on our VIP Tenant Alert Database, advertised on our rental list, in our window display, with a For Lease sign (applicable advertiisng packages only) and at our home opens.

How often will my property be open for  inspection?
We conduct open for inspections on various properties every week. How often we show your property will depend if it’s vacant or if your tenant will be vacating soon. We need to work around the existing tenants’ availability but will do our best to show your property as much as possible. We ensure that prospective tenants can inspect your property at a time that suits them. Our staff are available to show properties six days per week, we don't release the keys to your valuable property. One of our staff will be present at every  inspection.

How does First National’s Pet Friendly Rental Search work?
If you are prepared to consider applications from Tenants who have pets with good references, we’ll mark your property as ‘Pet Friendly’ in our vacant rental property search results. This expands the number of potential Tenants and if an appropriate application is received, additional stringent conditions will be added to your lease agreement to ensure the Tenant accepts additional responsibilities related to the management of their pet and your property’s condition. Tenants are required to pay a $260 pet bond.

What verification checks does First National Real Estate Broome undertake?
Our Agency uses a combination of approaches to check a tenant’s leasing and payment history. These include contacting previous landlords or managing agents confirming employment and checking a national database (TICA) where tenants troubled histories are recorded. These are done at our cost. Any specific inquiry required from the NTD (National Tenancy Database) is a cost to the landlord.

Who chooses the tenant?
We’ll make a recommendation but the final choice is yours. Our processes assure every effort is made to screen for the best applicants and minimise risk. We do always recommend that you consider landlord insurance for the approximate cost of half a weeks rent.

How frequently is the rental return reviewed?
We conduct rent reviews at the beginning of each new tenancy, during the term of the tenancy for those with rent review clauses, or if market conditions shift rapidly - whichever occurs first. No changes to rent are made without consultation with you.

How will I receive payments?
Payments are made monthly by electronic funds transfer directly to your nominated account/s at the end of the month. Our designated pay-out day is generally on second day of each month.

Will you conduct regular routine inspections?
Our professional Property Management staff will conduct a routine inspection of your property every three months to ensure your property is being well maintained. The Residential Tenancy Act now only permits a maximum of four (4) times per year for these types of inspections.