Testimonials

I should apologise that I haven’t written this sooner but we just wanted to say thank you for all the years you have looked after Barnsley Place. It is rare in Broome to have an agent such as yourself who has attention to detail and is able to juggle all the demands on your time.  We know that your job is very busy and we appreciate all you’ve done for our property over the years. 

Happy Landlords - Melissa & Ben

I can highly recommend your property management team. They have been very friendly, knowledgable and efficient. They have gone beyond to make sure my house was ready to rent and looking after my interests.
 

Happy New Owner - J Sands

Thank you for your time and effort over the last few weeks , it's been greatly appreciated, your doing an excellent job in managing my property

Thanks - Happy Owner Mark

We found the property manager to be very helpful and efficient. It was such a pleasure to deal with First National.

Happy Tenants - Sandra, Mark & Lucia

I was extremely impressed with my property manager. She was always prompt with replying to messages and had a very warm disposition and was always helpful. I haven't had the same experience with other local agents and certainly believe First National have their positive reputation around town for very good reason. Kind Regards Narelle
 

Happy New Tenant - Narelle

Excellent and helpful, found a property for me at short notice and gave rapid responses to the couple of problems that arose after I moved in.
 

Happy New Tenant - Anne

We had our property on the market for over a year with another agency without any interest, we approached first National for an initial evaluation which was higher than expected and better than our then agent. On signing up with First National we had the property sold within 2 months our Agent was great and made it all happen with a minimum of fuss which was a fantastic result !
 

On the market over a year with another agent - Happy Sellers Garry & Jacqueline

Brian O'Rourke and team went above and beyond to help us buy our paradise home. Could not have asked for anything better. Highly recommended as I have also been in the real estate business for 10 years in Victoria a few years ago.

Happy Buyer Finds Paradise

First National Broome have been amazing, very professional and friendly. All round they are a great Real Estate to deal with. I rented with them years ago and they were a lot better than the other company's in town.

Happy Owner - Used to be a Tenant - Kalvin

Thanks for everything, we can't thank you enough for the excellent experience of having you as our property manager and First National are a truly top shelf Real Estate operators.

Happy Owner - Gill Road

First National has been brilliant!! Although our tenants have let us down a little after the first inspection we were really pleased with the way they handled it. She kept us very well informed and I can see she is very particular with the inspections which gives us no doubt First National is looking after us. We are very pleased with our decision on choosing First National.

Happy Owners - Emma & Nath

The property managers has been lovely to deal with along with her assistant/reception staff. They have been prompt in dealing with any queries or maintenance on the property and we would recommend the agency to others.

Happy New Tenant Paul

So far we have had a really good experience with first national Broome. They helped us getting our application through really fast and did everything they could to get us to move in as soon as possible as we were in between houses. They respond to emails really quickly and everything has been going pretty smooth.

Happy New Tenants - Jenny & Scott

Right from the beginning, it has been a positive experience with First National. From viewing the property, to emailing and calling the Agent to being accepted and moving in. I cannot fault the staff, they were always so helpful and exceeded expectations! I am always recommending friends and colleagues to First National and cannot thank the staff enough for helping us as we were brand new locals to Broome. Thank you so much again, it all is greatly appreciated.

New to Broome & Happy New Tenants - Michael & Sofia

Thank you for making a big interstate move so much easier. Having a home to arrive to and someone willing to meet us after hours really took the stress away.
 

Relocating to Broome - Eloise

Highly efficient and professional. Some initial problems with the property were dealt efficiently. I have complete trust in her commitment to assist us as well as best serve the owner.
 

Happy Tenants - Leanne & Christopher

Great real estate agency. Our property manager is fantastic to deal with.
 

Happy Tenants - Kimberley & Michael

We rented a property through you last year and were more than satisfied with the property, the property management and extremely impressed by the quick responses to any problems we had which is the reason we were excited about renting another property through yourselves. Our property manager is amazing, helpful and a pleasure to deal with. Thank you for the easy transition into this property we are in now and look forward to renewing or re-applying in the future.
 

Tenants Happy to Rent with FNREB again - Anthony & Tuhi

3d imagery gave a much greater experience viewing property online. Thank you Rueben for your friendly nature and getting things taken care of behind the scenes. Takes the pressure out of buying a house.

3D Offers Great Experience - Mr & Mrs Mackay

Thank you you are awesome. I can not put into words your value.
 

Happy Buyer - Marianne

Thank you First National for the professionalism and support of your sales team. I was constantly given alternatives and my consultant worked hard to find the property she felt was exactly right for my purpose. Her follow up has been extraordinary and I am grateful for her knowledge and "can do" approach.
 

Happy Buyer - Maggie

My family and I were quite particular in the property that we were seeking and found the service and advice excellent. Thank you for all your attention to our needs. A+
 

Happy Buyer - Rachel

From the moment I started looking at relocating to Broome, Broome Real Estate assisted me every step of the way. Keeping me updated about the properties I was interested in, and advising on new ones that came onto the market. When I finally arrived, my property manager Paula, went out of her way to help my find my ideal home, and often went way above and beyond the call of duty to ensure my needs were accommodated. I have been extremely impressed with the level of service I have received from Broome Real Estate, and will continue to use them. So nice to see such great service standards.
 

Relocating to Broome & Very Happy New Tenant

I would like to sincerely thank you for all your hard work managing my property so efficiently and professionally.
 

Thank You - T Harper

We think your the best Property Manager we have ever worked with, would love if it was you again your great and always very helpful. Thanks for that.
 

Best Property Manager - Sarah

Rueben was one of the best real estate agents I've worked with. His honesty and sincerity makes him easy to trust and gave me confidence to move forward.
 

Happy Buyers - Grant & Katheryn

My agent was Rueben and was extremely helpful. He let me know what to expect and kept me up to date with regular phone calls.
 

Happy Buyer - H Coils

Very Professional and well experienced, always ready to answers many questions.
 

Happy New Tenants at De Pledge Way

Professional and friendly people and service all around.
 

New Tenants at Shingoro

We found the whole experience with the First National Broome of the highest standard and highly recommend their services to any prospective buyers or sellers. We can't thank you enough for your professionalism and achieving a sale for our Broome property.

Happy Sellers - O & M McCully

We have recently come on board as new clients with First National but everything we've experienced has been prompt, efficient, extremely courteous and generally a very high level of professionalism in every way. We are so happy to have moved our property to your company and appreciate the high standard in which your team conduct themselves. Thanks so much.

New Landlord - S & J Booth

Firstly I would like to thank you for all of the work you have done to date with regard to our requests, numerous queries, sourcing information and quotes on our behalf. I truly appreciate your time and expertise in bringing all of this together for us.

Thank you for the inspection information and photos forwarded to us via email (great photos in inspection report too).
 

Happy New Owner From Another Agent in Broome

I really enjoyed doing business with Brian.
 

Happy Buyer - S Fullerton

Your staff were unfailingly polite, knowledgeable, helpful, and realistic, in a very difficult selling market.
 

Happy Seller - M & K Simpson

The company is very helpful in every area and so fast to reply. What an awesome company.
 

Awesome Company - Thanks Caleb & Lee

I've found my experience to be positive and the staff to be friendly and helpful.
 

Happy Tenant - Jon

She is always on the ball, gets the job done and keeps us in the loop when required. Her negotiations with GROH are much appreciated as well, always trying to get the best for us.

So a huge thanks from us, we appreciate her hard work.

 

Appreciate Her Hardwork

I have had excellent service with everyone that has assisted me with getting my property tenanted. Vicki is great at her job and it is clear she has a good owner/tenant customer service balance. Anna and Paula have been attentive and answered all of my queries promptly and in a way that is easy for a first time investor to understand. Very pleased that I chose to go through First National.
 

So Glad I Chose First National - C Martin

Please extend our thanks to the senior management and let them know that Sarah was always extremely helpful (beyond her call of duty) in sorting the tenants out in our 'ex-house' at Kapang. Also Reuben, well done, you were able to sell our house fairly quickly. 

Chris & Anny - Happy Sellers & Landlords

Spoke with Brian O'Rourke, he was extremely honest and gave great advice. Sees to know how Broome is going. Thank you.
 

Happy Potential Buyer - M Hartfield

Thank you so much for all of your help, assistance and kind words of wisdom in what was such a crazy time for us. Your hugs are worth your weight in gold and I honestly couldn't have done it without you. Thank you for putting the personal touch into helping us with our property, I know I am leaving it in very capable hands.Kindest regards Lisa & Dylan
 

Thanks for Your Personal Touch - Lisa & Dylan

My name is Brad and First National has been managing my property at Lapwing Loop with Kara Smith as the property manager. I have recently sold this property and would like to take this opportunity to outline how happy I have been with Kara managing the property.
 
To put it simply, her service has been nothing short of outstanding.  I work away and as such cannot always be contacted, Kara has always gone above and beyond what I expected of a property manager, nothing ever seemed to be too much of a hassle, any emails or phone calls I made to her were always responded to very promptly and at times when I couldn't be contacted Kara would always sort out any issues that arose.
She has always been extremely polite and professional in any dealings I have ever had with her.
 
I would have no hesitations in recommending First National Broome and personally Kara, to anyone that is looking for a real estate agent to manage their property.
 
It has been a pleasure dealing with someone so committed and competent and if I ever have the need for Realestate services again in Broome, First National will definitely be my first port of call.
 
She is an asset to your company and I'm sure she will have a very bright future with the outstanding service she is providing.

Excellent Property Manager - Brad (Owner)

Really good service and very helpful for someone who hasn't rented in over 20 years.
 

Another Happy New Tenant - Mark

We really appreciate your tireless effort and commitment to looking after our unit / interests over the last twelve months, and for putting up with my endless emails and requests. Thank you.

Happy Owner - Judy

Thank you very much. Your marketing is of the highest order and I appreciate the updates so much. Keep up the good work.
 

Excellent Marketing - Ashyton

Many thanks for your assistance and patience through these dealings. I found your response times to communication to be exemplary and your manner very friendly but professional.
 

Commercial Tenant

I sold 33 Bowerbird today through Brian. I just wanted to say thank you for your outstanding service over the past 9 years that my property has been managed by you.

Francine, you have been incredible. I have been fortunate to have you manage the property. You excel at your profession.  I wish you all health and happiness in the future.  Best regards, Kyle Downey.

Happy Seller & Landlord - Kyle Downey

Please let me say that you have been a wonderful, understanding and diligent Property Manager to work with from a tenant point of view, I mean that in the sincerest manner.

From a Tenants Point of View

Thank you for everything you have done for us while being our property manager it’s been fantastic dealing with you, and sorry we could not find a property with you to move into.
 

Thanks - Happy Tenant Renae

Thanks for your call just now which really caught me by surprise as it's a Saturday. The second surprise was you told me that my tenant has no hot water. I was expecting you would then ask me to approve for some urgent repair and prepare for paying the expenses...  But No, you then gave me a big relief.  You simply told me everything was now fine.  You have got everything sorted and you would send the bill to the builder to pay.

It's such a comforting statement as I was so happy that you already resolved the problem.  The tenant now has its urgent hot water supply and you have contacted the builder for compensation.  I don't need to bother with anything in this whole issue.
 
Thanks so much for your prompt action.  Not only that my tenant is well looked after but you have saved me all the hassle.  And thanks for your courtesy call that you kept me informed of everything but not requiring me any action.  This is what I would have expect an ideal property manager would do and you did it.
 
You have added value to your service and I'm sure First National will be proud of having such a wonderful staff.

Happy Owner - Peggy

Our experience over the past 7 years with First National Real Estate Broome has been an extremely positive one.  Over the years we have had our rental property with First National we have always had excellent service; great choice of tenants and any outstanding actions immediately attended to. 

We have over the past 17 years brought, sold and rented a number of properties in Perth and without a doubt First National Real Estate Broome always come out on top and are far better than the other property managers and real estate agents we have had to deal with. Our latest property manager is an absolute pleasure to deal with, always professional and gets onto to things immediately so that we have peace of mind that our property is being managed in the best possible way. Nothing is too big a job for her to deal with.  

We would also like to compliment the manager of property management services, Charmaine Snow who ensures all staff are kept well informed and that they are friendly and professional to deal with. 

First National  Real Estate Broome will be our agency of choice in any future real estate needs and will certainly be recommending them to others who have a rental property they wish to be well managed. 

Regards Mike and Tina MacKenzie

Happy Owners - M & T MacKenzie

The thought of buying a home for the first time was quite daunting. Rueben patiently counselled me through the entire process. I was able to buy a property in a desirable area, and at a reasonable price. Thank you - Michelle
 

New Home Buyer - Michelle

Thank s to everyone who has been involved in looking after our property for the last 14 years, you have all done an excellent job and if I need a Property Manager again I will not hesitate to come to First National.
 

14 Years of Great Service - Pam

Just wanted to drop you a personal note of thanks for the outstanding job and extra work you did in ensuring that our investment property in Eleanor Loop was re-let after the previous tenants gave notice. Your attention to detail, effort,  enthusiasm, and “can do” attitude coupled with your pleasant nature ensured our property was re- let immediately in what we know is a very difficult rental market. You are a credit to your company and certainly hope you will be around in the future to continue to manage our property.

Happy Landlords - G & M Garrett

Apart from some initial confusion with phone messages, I found the service from First National Broome, friendly, helpful and totally professional at every step of the way.
 

Friendly, Helpful & Totally Professional - Kevin

Very helpful. Kept me in the loop throughout the application process. Maintenance issues actioned fast and efficiently. Great correspondence and advice throughout ending of and beginning a new lease.

Happy New Tenants - Ryan & Casey

I just wanted to write and say thank you. The new GROH tenants have moved into my property and i'm very happy with the rent being achieved and the long, secure lease. A big thanks to your team Charmaine, well done.

 

Happy Landlord - A Black

Thank you for always keeping us in the loop. Thank you to you, Charmaine and your great team for looking after us and our property.
 

Great Communication - Tony & Kim (Owners)

I would like to continue to rent through First National Broome as the way you conduct business is the best I have yet to come across, if you have any properties that are available that are 1-2 bedrooms with a yard it would be great to make a viewing time. Thank you.
 

Best I Have Come Across - R Burn (Tenant)

I just wanted to thank Kara for her wonderful service. She is the best property we have ever had and a real breath of fresh air. She's always polite and I can not talk highly enough about her. Thank you Kara

The Best Property Manager - Michael Anderson

I would like to sincerely thank you all for the effort you put into trying to find a new home for us. We came close a couple of times but unfortunately it wasn’t meant to be. Your professionalism, attention to detail, and personal touch were genuinely appreciated. Despite the fact that we didn’t make a purchase through First National on this occasion, I would highly recommend you guys to anyone as I consider that you offer a first class service to potential buyers.

Highly Recommend - Bruce Gorring

Sarah and the rental team then helped us to find the rental we wanted. Thanks for a great service.
 

Richard and Padmini

I received a personalised service which made me feel very comfortable dealing with the staff there. It's almost like a big family!!
 

Christopher

The service provided to my family in looking for a property to live was very succesfull as we now have a lovely place to call home. Thanks First National Broome.
 

Gregory & Holly

My experience with First National Broome was great. They knew what I was looking for in a rental property and did their best to cater to my needs. Always prompt, friendly and easy to communicate with.
 

Meg and Oscar

I was under a bit of pressure to find an affordable rental quickly. Sherilyn was extremely helpful throughout the entire process- which can be extremely stressful at times- she has been patient, knowledgeable and quick to respond to an issues that have arisen- a true asset to the company!
 

Casey

I find your office to have excellent communication regarding the management of our investment.
 

Stephen and Connie

Brian we would like to express our gratitude for the hard work you did on assisting us with our purchase. We were happy with your service. We enjoyed your easy going and helpful assistance. Brian O'Rouke was very active, even on x-mas day to get an important signature Thanks Brian
 

Thomas and Juliane

Great service in a very difficult market environment. Thank you.

Difficult Market

Love the quick service thank you.

Happy Tenant

The team from First National Broome have been more than helpful in managing our investment property. Living on the other side of the country it is reassuring to know we have a professional and proactive team managing our property for us.

Interstate Investors Find it Easy

Brian we would like to express our gratitude for the hard work you did on assisting us with our purchase. We were very happy with your service and would not hesitate to use you again or recommend you to our friends. We enjoyed your easy going and helpful assistance. Thank you Sam and Ayesha

Thanks Brian

The best real estate in town. Good service and professional staff.

Best RealEstate Agent in Town

Your agencies service and follow up of re-maintenance issues beat any other real estate in Broome. Your long term staff make everything very easy to deal with. Thanks First National Real Estate Broome for great customer service. C Grimes

Long Term Staff

Rueben Lee Chi has been a knowledgeable and valuable guide through the sale of our property. He has been in constant contact with us throughout the extended process of the sale in what has been a flat market. The best testimonial I can say is that he sold our property in this difficult market reasonably close to what he had advised us initially. Glowreef Holdings

Constant Contact

Could you please pass on my thanks to Team First National Broome - a great group and very much a pleasure to do business with, it is seriously one of the highlights of my job. WA Housing Department

Corporate Says Thanks

I have been very impressed with the service provided by First National Broome Real Estate. I was particularly impressed with the amount of photos provided on the recent property inspection report. Thank you for putting our minds at ease that the property is in good hands. C Rigg & D Hollins

Love the Photos in the Inspections

Finding a nice, pet friendly rental (in the dry season!) is a little bit daunting to say the least. The girls at First National were so helpful, they made everything simple and eventually we found the right home - which we love! C Koyle

Love the PM Team

Brian O'Rouke was very active, informative and prompt without being push or over baring. We were only thinking of an investment property as an idea, as it was we actually found a property and signed an offer within a week. Brian has a good mix of local knowledge, we are very happy with his service, he is a credit to your agency. E & S Anderson

We Weren't Even Looking

Rueben Lee Chi was our sales consultant and sold our property very quickly whilst achieving our desired price.Rueben was extremely professional and his positive feedback during all stages of the selling process was very comforting. He worked hard, and as result our home was sold for us in a short time frame. This was a very satisfying result for us in a challenging market.

Kapang Drive Vendor

My Investment property sold fairly quickly and, with the help of Rueben, we achieved a higher than expected price for our property in a short time frame. I would recommend First National Real Estate Broome, and especially Rueben, to any prospective clients without the slightest hesitation.

De Pledge Vendor

After looking for a Rental Property, we found the other Agencies, would not return calls for days, or properties that had been leased, still advertised, we found some off the other Agencies rude or did not care. Peter & Debbie

Other Agents Don't Compare

I am very happy with my recent purchase through First National Real Estate Broome. The process from start to finish was dealt with quickly, professionally and I felt extremely well informed every step of the way. I would have no hesitation in recommending First National Broome for anyone considering buying a property. S Reynolds

De Pledge Buyer Survey

An excellent team that strive to achieve outcomes, their dedication and commitment put into selling our property was outstanding. They certainly live up to their name. D Wilson & F Crane

Excellent Team

I have just purchased my first Broome home which we all know is a big commitment. I first saw my soon to be home in the Broome Advertiser when I had decided that the time to buy was now!

I have to say after looking at other properties the standard on offer and the enthusiasm of other sales staff didn't give me much to look forward to. However, I had a completely different experience with Broome First National.

I found the right property at the right price that came with the right Property Consultant. Shingoro Gardens Buyer

Nothing Was Too Much Trouble

It is a very tough market at the moment and you have done extremely well to locate a tenant. Thanks for all your hard work.
Mike

Tough Market